Shipping & Returns

 

Shipping

All orders are shipped via USPS, which provides a tracking number. You are able to choose the shipping method at time of checkout. Orders typically ship within 0-7 days from the time they are placed, and arrival time will depend on location and shipping method chosen. 

For lost packages, questions, comments, or concerns please e-mail me at ilanifay@gmail.com.

Domestic:
First Class (1-3 Business days)
Priority Mail (1-2 Days) Includes Insurance*
Priority Mail Express (1 Day) Includes Insurance*

Return & Refund Policy

Thanks for shopping with us. If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 15 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase. For additional information in this section, feel free to contact me.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.